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Who we are and how we work
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Get in touch or request an audit
Where We Work
UAE
Dubai  ·  Abu Dhabi
India
Mumbai  ·  Bangalore  ·  Hyderabad
United States
Dallas  ·  Austin  ·  Atlanta
Europe
Paris
Healthcare

Healthcare Marketing That
Builds Trust First

Patients search before they book. We make sure you're found, and that what they find makes them want to call you instead of everyone else in the map pack.

77% of patients search online first
4.9★ avg review rating
218% more bookings
89% drop in CPL

77%

Patients search online first

56%

Bookings driven by local search

3.5×

ROI from healthcare SEO vs paid

22%

Patients lost per 1-star review

Our Services

Our Services, Built for Healthcare

Each service is built around how healthcare actually works: the compliance restrictions, the way patients pick a clinic, where booking drop-off happens. Plus an AI layer running while your clinic is closed.

Local SEO & Google Business Profiles

Optimised GBP listings, local keyword targeting, NAP consistency, schema markup, and proximity-based strategies that put your clinic at the top of map results, ahead of hospital groups with bigger budgets.

Map Pack Position#1-3
Organic Traffic Growth+218%
Page-1 Rankings47 keywords

Reputation Management & Reviews

Automated review generation flows, response frameworks, and monitoring across Google, Healthgrades, Practo, and Zocdoc. We build a system so good reviews are captured automatically.

Avg Review Rating4.9★
Monthly Reviews Generated30-50
Response Turnaround<2 hours
health_and_safety
PPC & Paid Media arrow_forward

Google Health Ads & Paid Media

Search campaigns structured within Google's healthcare ad policies, driving appointment bookings, not clicks. HIPAA-aware tracking, geo-fenced targeting, and 180+ negative keywords built in from day one.

Cost Per Appointment$22
Quality Score8.4 / 10
Booking Conversion Rate6.2%
volunteer_activism
Social Media arrow_forward

Social Media & Patient Trust Content

Educational content, doctor profiles, patient testimonials (with consent), and community posts that make your practice the one people in the area actually recognise and trust.

Monthly Profile Reach12,000+
Engagement Rate4.8%
DM Appointment Enquiries40+ / month
smart_toy
AI-Powered

AI Patient Chat

An AI assistant trained on your specific clinic, services, pricing, FAQs, and booking flow. It lives on your website and WhatsApp, handles the routine queries, and passes anything complex to your team. It works at 2am so your staff don't have to.

Handles 80% of patient queries automatically
Trained on your services, pricing, and FAQs
Integrates with WhatsApp Business API
34% of bookings captured after hours
autorenew
Automation

Appointment & Recall Automation

After the visit, an SMS goes out requesting a Google review. Before the next appointment, a WhatsApp reminder goes out to cut no-shows. On the anniversary of their last check-up, a recall message goes out to bring them back. None of it requires your staff to do anything.

61% reduction in appointment no-shows
Automated review requests post-discharge
Annual recall campaigns per treatment type
Birthday & health milestone touchpoints
monitoring
Analytics

Patient Analytics Dashboard

HIPAA-aware GA4 configuration, call tracking, and booking funnel attribution in one custom Looker Studio dashboard. For the first time, you'll know exactly where every patient came from and what it cost to acquire them.

No PHI in tracking, HIPAA-aware setup
Call tracking per location and campaign
Channel-level cost per appointment
Live dashboard updated daily

Website & Booking Flow

A 3-step booking flow on mobile, WhatsApp as a parallel channel, click-to-call above the fold on every service page. 84% of healthcare searches happen on mobile, so that's where we start. The desktop version comes after.

Booking form abandonment: 82% → 24%
Mobile-first, loads in under 2 seconds
WhatsApp booking integration
Trust signals: accreditations, awards, doctors
Patient Journey

Where We Show Up in Your
Patient's Decision Process

Most marketing only covers one or two of these stages. We work across all five.

1

Search

"dentist near me" · "family doctor dubai" · "paediatric clinic Lawrenceville"

check_circleLocal SEO
check_circleGoogle Business Profile
check_circleGoogle Health Ads
check_circleSchema markup
2

Research

Visits website, reads about services, checks doctor profiles and credentials

check_circleService page content
check_circleDoctor profiles
check_circleE-E-A-T content strategy
check_circlePatient education hub
3

Compare

Checks Google reviews, compares star ratings, reads testimonials, scrolls Healthgrades

check_circleReview generation system
check_circleORM across all platforms
check_circleSocial proof placement
check_circleNegative review response
4

Book

Fills booking form, calls clinic, messages on WhatsApp, or asks the AI chat

check_circle3-step booking UX
check_circleWhatsApp Business API
check_circleAI Patient Chat (24/7)
check_circleClick-to-call above fold
5

Retain

Returns for follow-ups, refers friends, leaves a review, books annual check-up

check_circleRecall automation
check_circlePost-visit review requests
check_circleEmail health campaigns
check_circleReferral programmes
AI & Automation

While You're Treating Patients,
We're Filling Your Calendar

Most clinics lose patients between search and booking because nobody was there to respond at 11pm. Our AI handles that gap so the lead doesn't go cold overnight.

smart_toy

AI Patient Chat, deployed on website & WhatsApp

Handles FAQs, checks availability, and captures booking intent automatically. 80% of queries resolved without staff involvement.

star_rate

Automated post-appointment review requests

Triggered via SMS 2 hours after discharge. Timed to catch patients while the experience is still fresh. Compliant with Google's review policy.

notifications_active

WhatsApp appointment reminders that cut no-shows

Sent 24 hours and 1 hour before the appointment. Includes rescheduling option. Our clients see a 61% drop in no-show rates.

calendar_month

Recall campaigns that bring patients back

Annual check-up reminders, post-treatment follow-ups, and seasonal health campaigns, sent automatically based on each patient's treatment history.

local_hospital

Al Noor Medical

● Online now

more_vert

Hi! I'm the Al Noor assistant. How can I help you today? 😊

10:47 PM

Hi, do you have any appointments available tomorrow?

10:48 PM ✓✓

Yes! Dr. Aisha has slots at 9:30am and 11:00am tomorrow. Which works for you?

10:48 PM

11am please

10:49 PM ✓✓

Booked! Dr. Aisha, tomorrow at 11:00am. You'll get a reminder 1 hour before. See you then! 🏥

10:49 PM

Type a message

mic

11:47 PM, AI Active

After-hours bookings

34%

Our Healthcare Stack

Every Tool That Runs
Your Patient Acquisition

One connected system. Ad data informs your content. Review data shapes your local rankings. Booking data feeds your recall campaigns. Nothing runs in a silo.

Advertising & Paid

Google Ads Google Ads Health Certified
Meta Ads Meta Ads Compliant
G Google Business All Locations

Directories & Listings

Healthgrades
Practo
Zocdoc / Doctify

AI, Analytics & CRM

WhatsApp WhatsApp Business API
GA4 GA4 + Call Tracking HIPAA-aware
Mailchimp Mailchimp / CRM Recall flows
Compliance & Trust

Healthcare Marketing Demands a Different Standard

Healthcare ads get suspended. Accounts get flagged. Medical content gets pulled without warning. Most agencies find this out after they've already done the damage. We've worked in this space long enough to know where the lines are before we touch anything.

verified_user

HIPAA-Aware Tracking

No PHI in GA4 events. HIPAA-adjacent analytics setup so you get insights without exposure.

policy

Ad Policy Compliance

Google Healthcare Ad policies, Meta medical content restrictions, we run within the rules, not around them.

article

Medical Content Standards

E-E-A-T for healthcare: author credentials, medical disclaimers, and factual accuracy, required for Google trust and patient trust.

thumb_up

Ethical ORM

No fake reviews. No incentivised ratings. No review gating. Every review we generate is real, earned, and Google policy compliant.

Challenges

Problems We Solve for
Healthcare Providers

These come up in almost every first conversation we have with healthcare clients. None of them are permanent problems. They just need someone who actually understands healthcare, not just marketing.

verified_user

Compliance Without Killing Performance

HIPAA-adjacent tracking limits what you can measure. Most campaigns bleed budget because agencies don't know where the lines are. We do.

local_hospital

Competing With Hospital Groups

Large hospital systems dominate branded searches with massive budgets. Independent clinics need smart local positioning, not bigger budgets, just smarter ones.

star_rate

One Bad Review Costs 22% of Patients

Negative reviews stick. A 3.4-star average on Google is the first thing a prospective patient sees, before your website, before your services page, before anything.

person_check

Clicks Without Bookings

Healthcare ads generate high click volumes from the wrong intent, insurance comparison, medical research, symptom lookup. Getting actual appointment bookings requires intent-level targeting and a conversion-optimised landing page.

schedule

Long Patient Decision Cycles

Patients research for weeks before picking a specialist. Campaigns that only target the bottom of the funnel miss the large majority still in research mode.

location_on

Multi-Location Local SEO

Managing GBP listings, citations, and localised content across multiple clinic locations creates inconsistencies that suppress all locations in local search simultaneously.

Results

Numbers From
Real Healthcare Campaigns

Appointments booked, no-shows reduced, cost per lead. Not impressions.

218%

Increase in Qualified Appointments

A multi-location dental group had duplicate websites competing against each other in search. After a domain consolidation, local SEO rebuild, and booking flow redesign, new patient bookings grew 218% in five months.

Multi-location dental · Local SEO + UX

+310%

Organic Click Growth in Six Months

A Bangalore dental practice invisible to local search, outranked by hospital chains on every high-intent keyword. SEO, PPC, and online reputation work drove +310% in organic clicks, a Google rating jump from 3.9 to 4.8, and 8.4% PPC conversion.

Dental practice · SEO + PPC + ORM

61%

Reduction in No-Show Rate

Appointment no-shows were running at 28%, a significant revenue leak. WhatsApp reminders, a redesigned confirmation flow, and automated follow-ups cut no-shows from 28% to 11% within 60 days of deployment.

Specialty clinic · Automation + UX
Case Studies

Two Clinics.
Two Very Different Starting Points.

One had zero digital presence in Bangalore's most competitive dental market. One was a family clinic in Georgia running entirely on walk-ins. Here's what happened when we got to work.

Dental Wing clinic Bangalore
Single Practice · Bangalore, India

Dental Wing

A Bangalore dental practice outranked by hospital chains on every local keyword, invisible to patients actively searching for a dentist. Zero review strategy and a Google rating that was hurting rather than helping. We rebuilt their digital presence through SEO, PPC, and online reputation management. Six months in, they're in the top 3 for 20+ high-intent local searches.

+310%

Organic Clicks

3.9→4.8

Google Rating

+175%

Reviews Growth

Read the full case study arrow_forward
Zam Zam Family Clinic
Family Medicine · Lawrenceville, Georgia

Zam Zam Family Clinic

A family clinic in Lawrenceville, Georgia, 100% walk-in dependent, no Google Business Profile, no digital tracking of any kind. In Month 1, we brought in 26 qualified leads and 65 inbound calls on $846 in ad spend. Now in Month 2 and already ahead of that pace.

26

Leads · Month 1

8.63%

CTR

$846

Ad Spend

Read the full case study arrow_forward
From Our Blog

Healthcare Marketing Insights

FAQ

Questions
we hear a lot.

If yours isn't here, email us. We'd rather explain it than have you guess.

Ask us anything arrow_forward
Our service stack scales from a single-location GP practice to a group with 15+ locations. The approach is the same, we adapt the volume and complexity of each service to match the size and budget. Smaller clinics often start with Local SEO and ORM; larger groups typically add the AI automation layer and custom analytics dashboards.
We configure GA4 and call tracking so that no Protected Health Information (PHI), names, conditions, appointment details, ever enters the analytics environment. We track conversions and funnel behaviour using anonymised event data only. This gives you meaningful attribution data without the compliance exposure that comes from improper tracking configurations.
Paid campaigns and ORM improvements typically show impact within 30 days. Local SEO is slower, expect meaningful movement in map pack positions within 60-90 days, with significant organic traffic growth visible by month four or five. AI chat and automation tools are live within 2 weeks of onboarding and show impact on no-show rates and after-hours bookings immediately.
That's one of our specialities. We've managed GBP portfolios across dozens of locations simultaneously, handling citation consistency, localised content, review monitoring, and posting schedules for each location independently. We also identify cross-location keyword conflicts and fix the targeting architecture so every location performs without cannibalising the others.
Yes. We build clinic-specific AI assistants trained on your services, pricing, doctor schedules, FAQ responses, insurance information, and booking workflows. The bot is deployed on your website and WhatsApp Business account, and knows when to escalate to a human team member. We handle training, deployment, and ongoing refinement based on real conversation data.
Most agencies treat healthcare as a vertical, not a specialty. They apply the same playbook they use for retail or SaaS. We understand healthcare ad policy, patient decision psychology, HIPAA-adjacent tracking requirements, and the trust signals that actually move the needle for clinical businesses. We also add the AI automation layer, chatbots, recall campaigns, WhatsApp automation, that standard marketing agencies don't build.
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Related Insights

Let's grow together

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Let's audit your funnel.

Send us your URL. We'll come back within 48 hours with a straight read on where patients are dropping off, what your competitors are doing better, and what's worth fixing first. No pitch deck, no cost.

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check_circle48-hour turnaround
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